Terms and Conditions
Booking Terms
By submitting a booking form and/or payment of the deposit you agree to the terms and conditions below with The Travelling Golfer P/L and you confirm you have the capacity to accept these booking terms. The terms relate to the tour you have submitted an on-line booking form for and/or paid monies towards.
Deposits and Final Payments
A deposit must be paid to confirm your place on a tour.
The deposit is due at time of booking and is non-refundable.
The balance is due 65-days before tour commencement, unless advised otherwise. All payments made are non-refundable within 65 days of departure.
Failure to make payment by the due date may cause cancellation of your booking and extra fees may be charged to reinstate your booking.
On certain tours, there may be variations to the payments schedule. If this is the case, you will be advised in writing and the new payments schedule will override the standard payment terms above.
Cancellation Policy
If you cancel more than 65 days before the departure date, we will retain the full deposit and endeavour to obtain refunds of any other payments made, subject to The Travelling Golfer receiving a refund from our supplier.
For cancellations within 65 days of departure date, no refund is payable.
There is absolutely no refund for cancellation for unused services on or after the tour commencement date.
On certain tours there may be variations made to our standard cancellation policy. If this is the case, you will be advised of this in writing. Cancellation terms that pertain to a particular tour will override these standard cancellation terms.
Notifications of cancellations must be forwarded to The Travelling Golfer in writing or email as soon as possible.
Please Note: these cancellation terms only relate to Travelling Golfer Tours. Pre, post or optional holiday packages added to your golf tour will be subject to the refund policies of the respective suppliers.
Airlines have their own cancellation terms and conditions.
Tour Cancellations due to Booking Numbers
If a tour is cancelled by the Travelling Golfer due to lack of bookings, you will receive a full refund of any payments made.
We reserve the right to nominate a small group surcharge where a trip has not reached minimum numbers or to cancel the tour. In case of a tour cancellation due to insufficient booking numbers, you will be given a full refund of payments made by you to The Travelling Golfer. You will not be entitled to claim any additional amounts or seek any compensation for any injury, loss, expenses or damage or for any loss of time or inconvenience which may result from such cancellation including but not limited to visa, passport and vaccination charges, gear purchases or non-refundable flights and taxes.
You are strongly advised not to make any flight bookings until the tour has sufficient bookings to be a confirmed starter by The Travelling Golfer.
Travel Insurance
You must ensure you have adequate travel insurance in place before making any payments. We will assist with travel insurance claims where possible.
It is essential you have access to your travel insurance certificate when on tour with The Travelling Golfer.
Tour Rates
Tour prices are set as a guide only and may vary due to currency fluctuations and component cost increases. All rates advertised are accurate at the time of publication and are subject to change until receipt of payment in full. The Travelling Golfer reserves the right to adjust our tour cost as necessary. Any surcharges will be passed on in respect to currency fluctuations unless full payment has been received and no changes are made to your booking.
Any costs not listed in ‘inclusions’ will be payable by you and may include but are not limited to tipping, airfares, visas, airport taxes, city taxes, airport transfers, items of a personal nature, laundry, drinks and consumables.
Changes to Tour
The Travelling Golfer endeavours to perform all tours in line with the published itinerary but reserves the right to change or substitute where necessary for reasons outside of our control including but not limited to: acts of nature, road and or weather conditions, local holidays, strikes, war, civil disturbances, advice by government authorities, breakdowns, medical or custom regulations, cancellations, delays, tender unavailability or golf course cancellations. We will substitute (at the nearest possible standard) an alternative where possible.
Tour Leaders
We have the right to change the tour leader at any time, for any tour. Any such change by The Travelling Golfer will not give rise to any right on your part to cancel the tour or claim any expenses, loss or damage which may be suffered.
Health & Fitness
To participate in a Travelling Golfer Tour it is essential to have a reasonable level of health & fitness. You must advise us of any pre-existing medical condition that may affect your full participation in any of the activities on tour.
Whilst we are under no obligation to modify the tour to accommodate a person’s individual needs, if we do book extra services or make modifications to the tour, extra costs may be payable.
Luggage
The luggage limit of a tour is one suitcase and one golf bag, plus minimal hand luggage. Any costs associated with exceeding these limits will be payable by you.
Airlines have their own luggage restrictions. If you do not adhere to these limitations excess baggage fees may apply and are at your own expense.
Image Consent
Acceptance of our booking terms includes consent for us to use photographs and videos taken on tour which include your image, for use on, but not limited to, our website, newsletter and social media platforms. You also assign all rights in any photos or videos taken during the tour to The Travelling Golfer.
It is your responsibility to inform The Travelling Golfer if you do not wish to have your image taken or used.
Liability
The Travelling Golfer, including but not limited to, our directors, employees, and contractors, will not assume responsibility for any delay or damage to or loss of property or injury to or death of persons, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages due to your use of any service or product procured using the service or made available by via the service,. This includes but is not limited to services due to transportations (rental car, motor coach, railroad, air flight, or any other conveyances), or due to suppliers (accommodations, golf courses, restaurants), or due to any other external reasons (strikes, weather conditions, etc).
Travel Information
Smart Traveller
It is your responsibility to visit the Australian Government's travel advisory and consular assistance service. Visit http://smartraveller.gov.au.
Check whether a VISA is required for the countries you are visiting, as well as for any travel warnings, health and vaccine requirements.
Passport
- Australian passports are valid for travel into and out of Australia regardless of the length of remaining validity. An Australian passport remains valid until the expiry date. However, it is the right of any country to control entry into their borders and this is usually done via visas or ensuring sufficient validity remains on the visitor’s travel document. Entry requirements are decided by foreign governments and are not something that the Australian Government can influence. You need to ensure that your passport has adequate validity to meet the entry requirements of the countries you intend to visit (or transit). Some countries require travellers to have at least six months validity remaining on their passports beyond the period of intended stay, and immigration authorities may refuse entry if you arrive with less than this. Airlines and passenger shipping lines may refuse to carry you if your passport has inadequate validity. Before travel you should contact the Embassy, High Commission or Consular representativeof all the countries you will be travelling to identify each country’s passport validity requirements. If you are unsure, it is safest to renew yourpassport prior to travelling.
